Scope
This Privacy Policy describes how we handle your personal information
for our services on the CellularSwap websites. It applies generally
to the CellularSwap.com website and other related websites where this
policy appears in the footer of the page (“the Sites”).
Subject to the requirements of applicable law, we strive to provide
a consistent set of privacy practices throughout the CellularSwap trading
community. By accepting the Privacy Policy and the User Agreement in
registration, you expressly consent to our collection, storage, use
and disclosure of your personal information as described in this Privacy
Policy. This Privacy Policy is effective upon acceptance for new users
and is otherwise effective on June 1st, 2007.
Collection
You can browse the Sites without telling us who you are or revealing any
personal information about yourself. Once you give us your personal information,
you are not anonymous to us. If you choose to provide us with personal
information, you consent to the transfer and storage of that information
to our servers located in the United States.
We may collect and store the following personal information:
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email address, physical contact information, and (depending
on the service used) sometimes financial information, such as credit
card or bank account numbers;
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transactional information based on your activities on
the Sites (such as bidding, buying, selling, item and content you
generate or that relates to your account);
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shipping, billing and other information you provide
to purchase or ship an item;
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community discussions, chats, dispute resolution, correspondence
through the Site, and correspondence sent to us;
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computer sign-on data, statistics on page views, traffic
to and from the Site, and ad data;
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other information, including IP address and standard
web log information, and
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supplemental information from third parties. (For example,
if you incur a debt to CellularSwap, we will generally conduct a credit
check by obtaining additional information about you from a credit
bureau, as permitted by law. As another example, if the information
you provide cannot be verified, we may ask you to send us additional
information (such as your driver license, credit card statement, and/or
a recent utility bill or other information confirming your address),
or to answer additional questions online to help verify your information.)
Marketing
We don't sell or rent your personal information to third parties for
their marketing purposes without your explicit consent. We may combine
your information with information we collect from other companies (such
as demographic data) to improve and personalize our services. If you
don't wish to receive marketing communications from us, simply indicate
your preference once you sign-in on CellularSwap.
Use
Our primary purpose in collecting personal information is to provide you
with a safe, smooth, efficient, and customized experience. You agree that
we may use your personal information to:
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provide the services and customer support you request;
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resolve disputes, collect fees, and troubleshoot problems;
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prevent potentially prohibited or illegal activities,
and enforce our User Agreement;
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customize, measure, and improve our services and the
Sites' content and layout;
-
tell you about targeted marketing, service updates,
and promotional offers based on your communication preferences; and
compare information for accuracy, and verify it with third parties.
Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements,
enforce our policies, respond to claims that a listing or other content
violates the rights of others, or protect anyone's rights, property,
or safety.
We may also share your personal information with:
-
members of our corporate family to help detect and prevent
potentially illegal acts and provide joint services; (Our corporate
affiliates will market only to users who request these services.)
-
service providers under contract who help with our
business operations; (such as fraud investigations, bill collection,
affiliate and rewards programs and co-branded credit cards)
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other third parties to whom you explicitly ask us to
send your information; (or about whom you are otherwise explicitly
notified and consent to when using a specific service)
-
law enforcement or other governmental officials, in
response to a verified request relating to a criminal investigation
or alleged illegal activity; (In such events we will disclose name,
city, state, telephone number, email address, User ID history, fraud
complaints, and bidding and listing history.)
-
other business entities, should we plan to merge with
or be acquired by that business entity. (Should such a combination
occur, we will require that the new combined entity follow this privacy
policy with respect to your personal information. If your personal
information will be used contrary to this policy, you will receive
prior notice.)
Without limiting the above, in an effort to respect your privacy and our
ability to keep the community free from bad actors, we will not otherwise
disclose your personal information to law enforcement, other government
officials, or other third parties without a subpoena, court order or substantially
similar legal procedure, except when we believe in good faith that the disclosure
of information is necessary to prevent imminent physical harm or financial
loss or to report suspected illegal activity.
Activity Associated with User IDs
Your User ID is displayed throughout CellularSwap and is therefore available
to the public. All of your activities on the Site will be traceable to
your User ID. Other people can see your bids, items that you have purchased
in the past, items for sale, storefronts, feedback, ratings and associated
comments, and so on. Notices are sent to other community members regarding
suspicious activity and policy violations on the Site and refer to User
IDs and specific items. Therefore, if you associate your name with your
User ID, the people to whom you have revealed your name to will be able
to personally identify your CellularSwap activities.
Using Information from CellularSwap
Our Sites enable you to share personal and financial information in order
to complete transactions. We encourage you to disclose your privacy practices
and respect the privacy of other users. We cannot guarantee the privacy
or security of your information and therefore we encourage you to evaluate
the privacy and security policies of your trading partner before entering
into a transaction and choosing to share your information. To help protect
your privacy, we allow only limited access to other users' contact, shipping
and financial information in order to facilitate your transactions. When
users are involved in a transaction, they may have access to each other's
name, User ID, email address, and other contact and shipping information.
In all cases, you must give other users a chance to remove themselves
from your database and a chance to review what information you have collected
about them.
You agree to use user information only for:
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CellularSwap transaction-related
purposes that are not unsolicited commercial messages;
-
using services offered
through CellularSwap
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other purposes that a
user expressly chooses.
Cookies
We use "cookies" (small files placed on your hard drive) on
certain pages of the Site to help analyze our web page flow, customize
our services, measure promotional effectiveness, and promote trust and
safety.
A few important things you should know about cookies are that: >
We offer certain features that are only available through the use of
cookies.
We use cookies to help identify you and maintain your signed-in status.
Most cookies are "session cookies," meaning that they are automatically
deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits, although
doing so may interfere with your use of the Sites.
You may encounter cookies from third parties on certain pages of the
Sites that we do not control. (For example, if you view a web page created
by another user, there may be a "cookie" placed by that web
page.)
No Spam, Spyware or Spoofing
We and our users do not tolerate spam. Make sure to set your CellularSwap
notification preferences so we communicate to you as you prefer. You are
not licensed to add other CellularSwap users, even a user who has purchased
an item from you, to your mail list (email or physical mail) without their
express consent. To report eBay related spam or spoof emails to eBay,
please forward the email to webmaster@cellularswap.com. You may not use
our communication tools to send spam or otherwise send content that would
violate our User Agreement. We do filter and automatically scan messages
before they are sent for viruses and other illegal or prohibited content
but do not permanently store email messages sent through these tools.
If you send an email to an email address that is not registered in our
community (via Refer a Friend or other tool), we do not permanently store
that email or use that email address for any marketing purpose. We do
not rent or sell these email addresses.
Account Protection
Your password is the key to your account. Use unique numbers, letters,
and special characters and do not disclose your CellularSwap password
to anyone. If you do share your password or your personal information
with others, remember that you are responsible for all actions taken in
the name of your account. If you lose control of your password, you may
lose substantial control over your personal information and may be subject
to legally binding actions taken on your behalf. Therefore, if your password
has been compromised for any reason, you should immediately notify CellularSwap
and change your password.
Accessing, Reviewing and Changing Your
Personal Information
You can see, review and change most of your personal information by logging
into the Site. Generally, we will not manually modify your personal information
because it is very difficult to verify your identity remotely. You must
promptly update your personal information if it changes or is inaccurate.
Once you make a public posting, you may not be able to change or remove
it. Upon your request, we will close your account and remove your personal
information from view as soon as reasonably possible, based on your account
activity and in accordance with applicable law. We do retain personal
information from closed accounts in order to comply with law, prevent
fraud, collect any fees owed, resolve disputes, troubleshoot problems,
assist with any investigations, enforce our CellularSwap User Agreement,
and take other actions otherwise permitted by law.
Security
Your information is stored on our servers located in the United States.
We treat data as an asset that must be protected and use lots of tools
(encryption, passwords, physical security, etc.) to protect your personal
information against unauthorized access and disclosure. However, as you
probably know, third parties may unlawfully intercept or access transmissions
or private communications, and other users may abuse or misuse your personal
information that they collect from the Site. Therefore, although we work
very hard to protect your privacy, we do not promise, and you should not
expect, that your personal information or private communications will
always remain private.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document
addresses only the use and disclosure of information we collect from you.
If you disclose your information to others, whether they are bidders,
buyers, or sellers on our Site or other sites throughout the Internet,
different rules may apply to their use or disclosure of the information
you disclose to them. Since CellularSwap does not control the privacy
policies of third parties, you are subject to the privacy policies of
those third parties. We encourage you to ask questions before you disclose
your personal information to others.
General
We may amend this Privacy Policy at any time by posting the amended terms
on the Site. All amended terms automatically take effect 30 days after
they are initially posted on the Site. In addition, we will notify you
in accordance with your Notification Preferences. |
